Booking & logistics

What information do I need to book an airport limo?

Answered by the Toronto Airport Limo team · Last reviewed July 6, 2026

Five things book the ride: the pickup address, the date and time, how many passengers and bags, a mobile number for the confirmations, and — for any airport leg — the flight number. The flight number is the one that works hardest: it drives the tracking that times your pickup to the actual landing, and the terminal is derived from it automatically, so you never need to know whether you're Terminal 1 or 3. Add your choices — vehicle class, card or cash, child seats, meet & greet — and /ride/ turns it all into one flat all-in quote.

The complete checklist, one screen's worth

Everything the booking form at /ride/ needs, in the order it needs it:

  • Pickup address — exact street address, since service is door-to-door
  • Destination — the airport for departures; home, hotel or office for arrivals
  • Date and time — pickup time for drop-offs; for arrivals, the landing does the timing
  • Flight number — for every airport leg; the terminal is derived from it automatically
  • Passengers and bags — the two numbers that size the vehicle honestly
  • Vehicle class — sedan through Sprinter, all priced on one screen
  • Mobile number — for the SMS confirmation and the reminder near pickup
  • Payment choice — card (Apple Pay and Google Pay supported) or cash to the chauffeur
  • Extras if wanted — free child seats (give ages), meet & greet ($65, pickups only), any extra stop with its address

The flight number is the piece doing real work

Everything else on the list describes the trip; the flight number automates it. On pickups it feeds the tracking that ties your car to the aircraft, not the schedule — land forty minutes early into a Terminal 3 gate change and the pickup follows reality without a single message from you. The how flight tracking works page dissects the machinery.

It also answers the question travellers most often can't: which terminal. The terminal comes off the flight number automatically, so 'is Air Canada Terminal 1?' never needs to enter your evening. On drop-offs, the flight number lets the destination resolve to the right terminal doors the same way. The same number keeps working after you land — it's what lets the pickup absorb a gate change or a slow bag without you sending a single 'just landed' text from the carousel.

Give the operating flight number from your confirmation email — the one on your boarding pass — rather than a codeshare partner's number, and the automation has clean data to work with.

Passengers, bags and the honesty that sizes the vehicle

The headcount and bag count are what keep the curb drama-free, so count them the honest way: every human is a passenger (a child in a free installed car seat occupies a full seat), and every irregular item — stroller, golf bag, instrument case — counts as one to two bags of space. The luggage limits for each vehicle page has the per-class numbers.

Rough guide while you're choosing: one to three travellers with about three bags fit the Sedan; up to six with five or six bags, the SUV or the Escalade; beyond that, or beyond the bag counts, the Sprinter Van. When a count is borderline, size up — the class difference costs less than a bag on someone's lap for an hour.

Extras belong in the booking, not the driveway: child seat ages so the right seats arrive installed, an extra stop's address so the quote and timing include it, meet & greet if someone should be met inside arrivals with a name sign. And if two people are arranging the same trip from different phones — spouses do this more often than anyone admits — pick one owner for the reservation: one booking, one thread, no duplicate cars at dawn.

What happens the moment you submit

The quote you accepted becomes the booking: card details are saved securely but charged only once the ride is confirmed — or you've chosen cash for the day — and an SMS confirmation lands immediately, followed by a reminder about four hours before pickup. The what happens after I book online page traces the full sequence.

You also get an email with a self-serve link that views or edits the booking up to 12 hours before pickup — new flight, shifted time, different bag count, all without a phone call. Inside 12 hours, or for anything intricate, call (416) 200-5070.

Timing rule to remember: online booking needs at least three hours before pickup; closer than that, phone and it's arranged live. Either way, what you'll have in hand is one all-in figure and a ride that already knows your flight.

A chauffeur opening the rear door of a luxury car on a city street

Book with the details you have

Related questions

  • Do I need to know my terminal when I book?

    No — the terminal is derived from your flight number automatically, for pickups and drop-offs alike. It's one of the two jobs the flight number does, alongside driving the arrival tracking.

  • What if I don't have the flight number yet?

    Book with the rest of the details and add the number once ticketed — the emailed self-serve link edits the booking up to 12 hours before pickup, or a quick call does it any time. For an airport pickup, make sure it's on file before the travel day; it's what the timing runs on.

  • Do you need my exact address, or is the neighbourhood enough?

    Exact street address — the service is door-to-door, and the quote prices the real route to the real door. Gate codes, concierge instructions or tricky driveways go in the notes.

  • What payment details are taken at booking?

    A card, saved securely and charged only once the ride is confirmed — Apple Pay and Google Pay work too. Prefer cash? Choose it at booking and settle with the chauffeur on the day; the all-in quote is identical either way.

  • Do you need ID or passport details to book?

    No — the booking runs on travel logistics only: addresses, times, counts, flight number, a mobile number and a payment choice. Identity documents are a matter between you and the airline.

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