Should I add meet and greet for an arriving business guest?

The $65 question: what kind of arrival is this?

Meet & greet earns its fee in proportion to how much the arrival matters. A prospective client's first minutes in Toronto, a board member landing for a site visit, a candidate you're recruiting, an overseas partner on their first trip through Pearson — these are arrivals where being met by name inside the terminal sets the tone for everything after.

It's also the practical answer for guests who shouldn't have to navigate: someone unfamiliar with the airport, someone landing tired off a long sector, someone whose phone may not connect the moment they clear customs. The name sign replaces every 'where are you parked?' text that would otherwise follow.

For a road-hardened frequent flyer heading to a routine meeting, the calculus flips — the standard pickup already includes flight tracking and a flat all-in quote, and such travellers often prefer the brisker exit.

What the $65 actually buys

With meet & greet, the chauffeur doesn't wait with the vehicle — they come into the terminal and stand in the arrivals hall holding a sign with the passenger's name, positioned for when your guest walks out of customs. At Pearson that's inside Terminal 1 or Terminal 3, whichever the flight uses; the option applies to airport pickups at any of the airports served.

Because every airport pickup is booked with a flight number and tracked, the sign is up for the actual landing, not the scheduled one — an early arrival is met early, a delayed one is met late, and the price doesn't move either way.

From the sign onward it's an escort: help with luggage, a walk to the vehicle, doors handled. Your guest's only job is to spot their own name.

• Chauffeur waits inside arrivals with a name sign — $65, pickups only
• Timed to the tracked landing, early or late
• Luggage help and escort from the hall to the car
• Available at Pearson T1 & T3, Billy Bishop, Hamilton, Buffalo

Meet & greet vs the standard pickup, for business arrivals

The standard airport pickup is not the budget option so much as the self-sufficient one: the flight is still tracked, the chauffeur is still timed to the landing, and the fare is still a flat all-in quote including the $15.27 airport pickup fee. What changes with meet & greet is where the handoff happens — inside the hall by name, rather than at the vehicle.

A reasonable rule for corporate bookers: add it whenever the passenger is someone you'd walk to the elevator after a meeting. Skip it when the passenger is you, you know the terminal, and you'd rather be moving.

If you're weighing the broader arrangement — receipts, hourly meeting-day cars, booking on a traveller's behalf — the corporate car service page draws the full picture.

How to add it when booking on a guest's behalf

Book the pickup as usual — online at /ride/ three or more hours ahead, or by phone at (416) 200-5070 (toll-free 1-877-200-5070) — with your guest's name as the passenger and their flight number on the booking. The name on the booking is the name on the sign, so enter theirs, not yours.

Payment fits the hosting arrangement: your card is saved at booking and charged only once the ride is confirmed — Apple Pay and Google Pay supported — so the guest never touches the fare, and the email receipt lands with whoever booked.

If plans shift, the self-serve link in the confirmation email edits the booking up to 12 hours before pickup; inside that window, call. And tell your guest one thing: after customs, look for your name.