How do I book an airport pickup for a visiting executive or client?

The three details that book the car

Everything hangs on the traveller's name, the flight number, and the destination address. The name is what appears on the meet & greet sign if you add one; the flight number is what lets the pickup track the arrival; the destination — office, hotel, home — completes the quote.

With those in hand, book online at /ride/ any time up to three hours before pickup, or call (416) 200-5070 (toll-free 1-877-200-5070) and a coordinator arranges it on the spot. The instant quote is a flat, all-in figure — base fare, gratuity, fuel where applicable, HST and card fee, plus the $15.27 airport pickup fee that applies to every airport pickup — so the number you see is the number that hits the expense report.

Toronto Airport Limo has run these arrivals for 15+ years from its base five minutes from Pearson, and covers all four airports business guests actually land at: Pearson Terminals 1 and 3, Billy Bishop downtown, Hamilton, and Buffalo Niagara.

• Traveller's name — goes on the booking and the name sign
• Flight number — collected on every airport pickup, tracked to landing
• Destination address — completes the flat all-in quote
• Book at /ride/ 3+ hours ahead, or by phone inside that window

What your guest experiences on landing

From the traveller's side, the arrangement is invisible until it works. Their flight is tracked by number, so the pickup follows the actual landing — an early arrival means the chauffeur is already positioned, and a delay out of a US hub re-times the pickup automatically without a call from anyone.

For hosted guests, add meet & greet for $65: the chauffeur waits inside the arrivals hall — Terminal 1 or Terminal 3 at Pearson — holding a sign with the passenger's name, helps with luggage, and escorts them to the car. For a first-time visitor who has never navigated Pearson, that sign is the difference between arriving and being received.

Your guest never opens an app, never joins a taxi queue, and never reaches for a wallet. The fare was settled when you booked, so the ride simply happens.

Paying and staying informed without being in the car

Payment is built for the booker-traveller split. Your card is saved securely at booking and charged only once the ride is confirmed — Apple Pay and Google Pay work too — so the trip lands on the company card while your guest rides wallet-free. If cash suits the situation better, the passenger can instead pay the chauffeur directly on the day.

You stay in the loop by SMS: a confirmation text when the booking is made and a reminder about four hours before pickup, sent to the mobile number on the booking — use your own number if you're coordinating, or the traveller's if they should get the nudge.

After the ride, the email receipt shows the same all-in total you approved — gratuity and HST already inside — which makes it a single clean line for finance rather than a fare, a tip and a surcharge to reconcile.

When the itinerary changes — and it will

Corporate itineraries move more than any other kind, and the booking absorbs most of it without a phone call. The confirmation email carries a self-serve link to view or edit the booking — new flight, new destination, different vehicle — up to 12 hours before pickup.

Inside that 12-hour window, or for anything unusual, the phone line handles it directly. And remember that flight delays don't need edits at all: because the pickup follows the tracked landing, a two-hour slip on the inbound leg changes nothing about the arrangement or the price.

If your guest's trip extends into a day of meetings, hourly as-directed service — covered on the hourly Toronto airport limo service page — keeps the same car and chauffeur with them between appointments, with a three-hour minimum on online hourly quotes.

Choosing the vehicle for the guest

Match the car to the passenger and the occasion. The Sedan and Premium Sedan suit a solo executive who wants a quiet cabin for calls; the SUV and Premium SUV seat up to six for a small team with luggage; the Sprinter Van carries a delegation of up to 11. The /fleet/ page compares them all.

For orientation on cost: a sedan from Pearson runs from $134.81 all-in to downtown Toronto and from $132.91 to Mississauga, North York or Markham, with the SUV from $194.01 downtown. The instant quote at /ride/ shows the exact figure for your guest's actual destination.

• Sedan / Premium Sedan — solo executives, up to 3 passengers
• SUV / Premium SUV — small teams with luggage, up to 6
• Sprinter Van — delegations up to 11
• Pearson to downtown: sedan from $134.81 all-in, SUV from $194.01